What information do we collect about you?
We collect the following types of information about you:
• Telephone number
• Email address
• *Place of residence
• *Passport Number
• *Date of Birth
• *Marital Status
• *Date of arrival in Jersey
• *If you have previously registered in Jersey
• *How you heard about us
• *Personal interests
• *Spouse’s Full Name
• *Spouse’s Date of Birth
• *Spouse’s date of arrival in Jersey
• *If Spouse has previously registered in Jersey
• *Spouse Contact Number
• *Spouse Email address
• *Children’s Full Names
• *Children’s Nationality
• *Children’s date of arrival in Jersey
• *Children’s place of residence
• *Children’s personal interests
• *EU status of staff brought to Jersey
• *If you employ anyone at your home address
• *Number of employees at your home address
• *Start date of employees
• *If you own a business that trades in Jersey
• *Name of the business
• *Nature of the Business
• *If you plan to bring pets to Jersey
• *If you plan to bring cars, a boat or an aircraft to Jersey
• *Nature of Business
• *If you plan to locate the business or part of it to Jersey
• *Name of tax adviser
• *Name of Property Law Firm
• *Name of Estate Agent
• *Name of Relocation Agent
• *Name of Bankers
• *Expected date to take up residency in Jersey
• *Personal letter of application
• *Verified copy of valid passport
• *DBS Certificate
• *2 Personal References
• *2 Business References
• *Business profile & Asset Statement
• *Financial profile Including three-year income projection
• *Marriage certificate
• *General correspondence and additional information to support application
• *Completed Social Security Form
• *Signed Disclosure Form and Personal Profile Personal finances
• Bank account details
• Dietary requirements
• Business year-end accounts
• Employment position / title and organisation
• Opinions or views
(*Information specifically collected in relation to applications to become an HVR resident or a Business Licence.)
Why do we collect information about you?
We need to collect and hold information about you, in order to:
- Process and manage financial transactions including grants and subsidies
- Carry out the service you have requested, and to monitor and improve our performance in responding to your service requests
- Meet our legal and statutory obligations
- Answer your query or investigate your complaint
- Where necessary, fulfil our law enforcement obligations, including the prevention and detection of crime
- Assist us in fulfilling our safeguarding obligations and protect individuals from harm or injury
- Allow the statistical analysis of data so we can amend and adapt our policies and procedures and plan the provision of future services
- Tailor events to meet your dietary requirements
- Develop policy and legislation, analyse and communicate stakeholder views for those purpose
- Facilitate your application for a business license, a personal Licensed permission (previously known as a J Category) or high value residency status approval under the Control of Housing and Work (Jersey) Law (2012)
- Verify your identity and carry out background KYC checks (such as disclosure and barring services checks (DBS))
- Manage our client relationship with you
- keep you informed about living in Jersey, Locate Jersey, services and events, and where appropriate information on third party events
We will not be able to provide you with the service you have requested unless we have all the necessary information required and your permission to use that information.
How will we use the information about you?
We will use the information you provide in a manner that conforms to the Data Protection (Jersey) Law 2018.
We will keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information has to be kept. Please ask to see our retention schedule for more detail about how long we retain your information.
We may not be able to provide you with a service, including supporting your HVR application, unless we have enough information or your permission to use that information.
We will not pass any special category data on to anyone outside of the Government of Jersey (GoJ), other than to those who either process information on our behalf, or because of a legal requirement, and we will only do so, after we have ensured that sufficient steps have been taken by the recipient to protect your personal data. The exception to this is where you have contributed views to the development or administration of policy and legislation. This information will be anonymised, except when it may be attributed where your disclosed position in an organisation is significant to those purposes.
We will not disclose any information that you provide ‘in confidence’, to anyone else without your permission, except in the few situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put someone else at risk. You will be told about this unless there are exceptional reasons not to do so.
We do not process your information overseas using web services that are hosted outside the European Economic Area.
We may need to pass your information to other GoJ departments or organisations (for example, Jersey Business or Jersey Financial Services Commission) to fulfil your request for a service, to investigate a complaint, in relation to policy and legislation development or administration. These departments and organisations are obliged to keep your details securely, and only use your information for the purposes of processing your service request.
We may disclose information to other public authorities where it is necessary, either to comply with a legal obligation, or where permitted under other legislation. Examples of this include, but are not limited to: where the disclosure is necessary for the purposes of the prevention and/or detection of crime; for the purposes of meeting statutory obligations; or to prevent risk of harm to an individual, etc.
We may need to share your information with other public authorities in order to fulfil your request for a service. This information will only be shared with other public authorities with your consent. These public authorities are obliged to keep your details securely, and only use your information for the purposes of processing your service request.
|DEPARTMENT/PUBLIC AUTHORITY||REASON FOR SHARING||LEGAL BASIS|
|Customer and Local Services||In order to make an application for:||Control of Housing and Work (Jersey) Law 2012|
|Treasury and the Exchequer||In order to make an application for:||Control of Housing and Work (Jersey) Law 2012|
Income Tax (Jersey) Law 1961
|Home Affairs||In order to make an application for:||Control of Housing and Work (Jersey) Law 2012|
Immigration (Work Permits) (Jersey) Rules 1995 •
Jersey Immigration Rules
|Strategic Policy, Planning and Performance||In order to make an application for:||Control of Housing and Work (Jersey) Law 2012|
Income Tax (Jersey) Law 1961
|The Housing and Work Advisory Group|
(The Housing and Work Advisory Group – includes; the Deputy Chief Minister, Assistant Chief Minister, the Minister for Housing and the Minister for Social Security).
|In order to make an application for:||Control of Housing and Work (Jersey) Law 2012|
Income Tax (Jersey) Law 1961
At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent. We may wish to send you information about ‘Locate Jersey’ that will be of interest, and of benefit to you. If you have consented to receive marketing, you may ‘opt out’ at any time. If you no longer wish to be contacted in this regard, email Locate Jersey.
Publication of your information
We may need to publish your information on our website for the following reasons:
- Where we are required by law to publicise certain information, for example publication of the awards of grants in the GoJ accounts, although your data will be anonymised to protect your identity
- In the interests of demonstrating a fair and transparent decision-making process, for example the award of grants, although your data will be anonymised to protect your identity
- Where we are required to provide statistical information about a group of people; although your data will be anonymised to protect your identity
- Where you have responded to a public consultation, although your comments will be anonymised to protect your identity where the contribution is made in a private capacity. If it is from a person on behalf of an organisation views and connection with the organisation may be attributed.
- Where you have agreed to publication as part of an application to a scheme, e.g. Covid-19 business support schemes.
We will not publish any of your special category data unless there is a requirement for us to do so in order to carry out our statutory functions.
If you email us we may keep a record of your email address and a copy of the email for record keeping purposes in accordance with our retention schedule.
We suggest that you keep the amount of confidential information you send to us via email to a minimum.
We will not share your email address or your email contents unless is it necessary for us to do so. This would be to enable us either to fulfil your request for a service, to comply with a legal obligation, or where permitted under other legislation.
We do not record or monitor any telephone calls you make to us using recording equipment, although if you leave a message on our voicemail systems your message will be kept until we are able to return your call or make a note of your message. File notes of when and why you called may be taken for record keeping purposes, in accordance with our retention schedule. We will not pass on the content of your telephone calls, unless is it necessary for us to do so, either to fulfil your request for a service, to comply with a legal obligation, or where permitted under other legislation.
Cookies and the Locate Jersey Website
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit the AboutCookies.org website or All About Cookies website. You can set your browser to not accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
We use cookie information collected from the website for statistical analysis via Google analytics. The data collected is anonymous, you cannot be individually identified.
You can ask us to stop processing your information
You have the right to request that we stop processing your personal data in relation to any of our services. However, this may cause delays or prevent us delivering a service to you. Where possible we will seek to comply with your request but we may be required to hold or process information to comply with a legal requirement.
You can withdraw your consent to the processing of your information
In the few instances when you have given your consent to process your information, you have the right to withdraw your consent to the further processing of your personal data. However, this may cause delays or prevent us delivering a service to you. We will always seek to comply with your request, but we may be required to hold or process your information in order to comply with a legal requirement.
You can ask us to correct or amend your information
You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary. We will seek to ensure that corrections are made not only to the data that we hold but also any data held by other organisations/parties that process data on our behalf.
You can request that the processing of your personal data is restricted
You have the right to request that we restrict the processing of your personal information. You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We will always seek to comply with your request but we may be required to continue to process your information in order to comply with a legal requirement.
You can ask us for a copy of the information we hold about you
You are legally entitled to request a list of, or a copy of any information that we hold about you. You can submit a subject access request (SAR) using our online form.
Where our records are not held in a way that easily identifies you, we may not be able to provide you with a copy of your information, although we will do everything we can to comply with your request.
You can ask us to erase your information
If you have an enquiry or concern regarding the GoJ processing your personal data you can contact the Central Data Protection Unit.
You can also complain to the Jersey Office of the Information Commissioner about the way your information is being used.
Do it online – Submit a Subject Access Request
Strategically positioned between the UK and Europe, Jersey opens up a world of connections.
- Enviable quality of life & work-life balance
- Highly regarded & well-regulated international jurisdiction
- Safe, secure community lifestyle
- Low personal & business taxes